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InsiderApril 25, 2019
Women in Tech Sales Are Good for Business
Women in tech sales meet today's savy consumers' expectations. They offer a personal and collaborative buying experience that is in sync with their needs.
Company Culture and Collaboration Determines Digital Transformation
Peter Drucker coined the term, Culture eats strategy for breakfast. This is important to remember when you create your digital transformation strategy.
Are AI and Chatbots Overwhelming the Contact Center?
Artificial intelligence (AI) and chatbots are transforming today's interactions in the contact center. Make sure you don't lose sight of the human factor.
Business Email Compromise (BEC): Your Latest Security Achilles Heel
Business email compromise is trending in the cybercrime world, but what is it? Why is it such an insidious threat and how can it be stopped? Read on...