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Customer Success: A Culture Rather Than a Buzzword

Managed Service Providers (MSPs) serious about their customers' success have made customer success central to their company culture and mission.
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Women in Tech Sales Are Good for Business

Women in tech sales meet today's savy consumers' expectations. They offer a personal and collaborative buying experience that is in sync with their needs.
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News Flash: Cisco Spark is Now Cisco Webex

Recently, Cisco announced that Cisco Spark is now Cisco Webex. Read this post to get the latest details and what these changes mean to you.
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Forrester IT Management Study: What You Don't Know Could Hurt You

A new study by Forrester finds that although IT teams understand the importance of proactive monitoring, half of them are still primarily reactive.
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3 Overlooked Keys to Software Platform Implementation

Software platform implementation doesn’t have to slow you down. You can see strong ROI right if you pay attention to these three essential aspects.
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What Is Digital Transformation?

Learn more about digital transformation and how ShoreGroup can help you get ahead of the competition.
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