ShoreGroup uses a website consisting of www.shoregroup.com and linked pages residing on this site (collectively, “Site”) to deliver various forms of information and services (collectively, “Services”). ShoreGroup provides these Services in accordance with the statements made in this Policy.
ShoreGroup understands that your privacy is important to you, and we are committed to respecting your privacy and protecting your information. This Policy applies to personally identifiable information (PII) that ShoreGroup collects in connection with providing relevant information and assistance to you. It covers the collection and use of information from interactions you have with ShoreGroup, and any device used to access or connect to the Site, Services, and enabling third-party systems.
This Policy summarizes the types of PII we collect, and how we use, safeguard, gain access to, and update or correct this information. Also summarized are the circumstances in which we may disclose personal information.
You have the right to access your PII that ShoreGroup possesses and request changes. To do so, see Section 8: “CONTACT INFORMATION” to submit your request. We will make the requested changes within three business days. Your identity must be verifiable via email or phone.
You have the right to opt out of receiving marketing communications from ShoreGroup. You also have the right to reject the processing of your PII except where processing is required by applicable law, or, where ShoreGroup has a need to process it and processing is permitted by applicable law. Most communications have the means to opt out defined within them. If there is no means, see Section 8: “CONTACT INFORMATION” and submit an opt-out request. You may still receive separate administrative and contractual communications regarding your relationship with ShoreGroup.
ShoreGroup may rely on your consent to collect certain PII or to use it in the way described in this Policy or in supplemental privacy statements. Where we rely on your consent, you have the right not to consent, and if you have provided consent, you have the right to withdraw your consent. The withdrawal of your consent does not affect the lawfulness of ShoreGroup’s use of PII before you withdrew consent. Moreover, ShoreGroup may have other bases, permitted or required by law, to preserve or continue using your PII.
You may have the right to have your PII erased from ShoreGroup’s systems. For instance, if you are no longer a customer of ShoreGroup’s Services and there is no outstanding contractual obligation that makes it necessary for ShoreGroup to use your PII, you may request that ShoreGroup erase any PII about you.
You may have the right to ask that ShoreGroup restrict the use of your PII in certain circumstances, such as your belief that collection or use of the PII was not lawful, and where ShoreGroup has a legal reason under which it is required or permitted not to erase such PII. In this circumstance, ShoreGroup will maintain the PII in confidence and segregate it to prevent further use until ShoreGroup is able to erase it.
To exercise any of your individual rights, see Section 8: “CONTACT INFORMATION” below to submit your request. Your identity must be verifiable via email or phone.
ShoreGroup Services are not directed to individuals under the age of 18, and we do not knowingly collect PII from such individuals. If we become aware that an individual under the age of 18 has provided us with PII, we will take steps to erase such information. If you become aware that an individual under the age of 18 has provided us with PII, see Section 8: “CONTACT INFORMATION” to make us aware.
We collect PII including basic contact information (see Section 2.1: “What PII May Include”), preferences regarding communication and research areas, online behavior and use of our Services. See Section 3: “HOW WE USE YOUR INFORMATION” for further details. We do not collect payment (credit or debit card) information or healthcare-related information on this Site.
Depending on your interactions with us your PII may include:
Some content on our Site is accessible for visitors to download. In order to access certain content, you must submit a web form to let us know who you are.
We may collect PII from individuals interacting with ShoreGroup at conferences, summits, trade shows, webinars, or other events in which ShoreGroup is hosting or participating. When you permit your badge to be scanned, supply a business card, or share PII in other ways (either directly to ShoreGroup or affiliated third parties), the PII you provide may be added to our customer relationship management system. ShoreGroup may conduct follow-ups using this information.
Comments on ShoreGroup blog posts, social media posts, other public forums, and chat are collected by ShoreGroup as a form of contact, and ShoreGroup may conduct follow-ups using this information. Be aware that whenever you publicly disclose PII online, that information could be collected and used by others. ShoreGroup is not responsible for any action or policies of third parties that use PII that you publicly disclose on Site or Services.
The following data may be collected when you access the Site via mobile phone, computer, tablet, or any other device:
The Site may provide additional notices to you about the purpose and use of PII when it is collected.
Your PII may be supplemented with additional public and company information supplied by third-party vendors, which we may append or match to your record. Examples of information we may supplement include details about organizations and employees, and employee contact information (name, address, job title, telephone numbers, and email addresses).
Data collection by ShoreGroup employees is done through online surveys (using third-party software), email, personal interaction such as meetings, and phone calls. Access to your PII is restricted to those employees who need to know that information in order to process it and provide you with a personalized experience. These individuals are bound by confidentiality obligations and may be subject to disciplinary action, including employment termination, if they fail to meet those obligations. Event data we collect may include conference, summit, trade show, and webinar registrations.
ShoreGroup’s Site and affiliated entity websites may have public forums. Any information posted in a public forum is at your discretion. ShoreGroup cannot prevent the public’s access to such information. If you are concerned about the privacy of information in public forums, do not post information in them. ShoreGroup and its affiliated entities will obtain your consent before posting any information related to your identity. Examples of public forums are:
Should you wish to have public forum information removed, see Section 8: “CONTACT INFORMATION” and submit your request including a description of the information and where it is located. Please be aware that ShoreGroup may be unable to remove information displayed outside of our Site and/or control.
The Site contains links to third-party websites not affiliated with ShoreGroup (i.e. LinkedIn, Twitter). Any PII disclosed on those websites is outside of ShoreGroup’s control. We encourage you to read their privacy policies as they may differ from ours.
ShoreGroup and its affiliates may disclose your PII:
ShoreGroup may use the services of third parties. Those services include (but are not limited to):
These third parties do not access your PII unless it is required as part of a contractual support obligation. Our third-party service providers are responsible for their own privacy policies and procedures, and ShoreGroup has agreements in place by which they agree to maintain the confidentiality of PII and process PII only in accordance with ShoreGroup’s instructions.
Anonymous data is used to improve your experience with our Site and Services. ShoreGroup strives to provide the most compelling content at the right time during your visit with us. Anonymous data may also be used to track the effectiveness of our marketing.
ShoreGroup does not sell or rent your PII to third parties. However, we may sell, transfer, or otherwise share some or all of our assets in connection with the sale, merger, reorganization, or other transfer of ShoreGroup’s business (including under bankruptcy proceedings).
By opting into communications with ShoreGroup or otherwise sharing your PII with us, we will keep you up-to-date on Services, industry trends, new blog posts, products, events, and company news that match the interests you’ve expressed. See more details in Section 5: “Communications.”
We use PII in order to market our products and services and to establish relationships. In addition, your PII is used to fulfill your support or other requests, communicate with you, conduct research, and personalize the content and options provided to you.
ShoreGroup holds or participates in live events within various public spaces. By attending an event, you acknowledge and agree that ShoreGroup and its service providers may record or live stream video, photos, and audio, post such media to its social channels or website, display feeds on monitors, and use such recordings for any lawful purpose in the ordinary course of ShoreGroup’s business. Attendees, exhibitors, sponsors, news organizations, and other businesses which are outside the control of ShoreGroup may also record or stream their own video, take pictures, or record audio of activities at these events.
ShoreGroup may disclose PII when required by a subpoena, court order, search warrant, other legal process, requests by law enforcement agencies, or applicable law. Moreover, we may disclose PII to the extent necessary to maintain the security of our Site and systems, resolve disputes, or to investigate possible misconduct.
ShoreGroup does not deliver third-party online advertisements on our websites, but we may advertise our products and services on others’ websites. Please familiarize yourself with those website operators’ or network advertisers’ privacy policies to understand their practices relating to advertising. ShoreGroup does not provide PII we have collected about you or relating to your usage of the Site to advertising website operators or network advertisers.
When PII is collected, the reason is typically apparent or we inform the individual at the point of collection or upon our first communication of the purpose for the collection or usage and where appropriate, allow the individual to opt in by providing the requested PII to ShoreGroup. By opting in or otherwise sharing your PII with ShoreGroup, we will keep you up-to-date through email communications on Services, industry trends, new blog posts, products, events, and company news that match the interests you’ve expressed. By providing your PII, you are agreeing that you have permission to use the email address(es) provided and that they have been obtained in a manner compliant with applicable anti-spam laws, including the U.S. CAN-SPAM Act.
ShoreGroup provides individuals who elect to receive email communications the ability to opt out of those communications at a later time by using the unsubscribe function within an email received or see Section 8: “CONTACT INFORMATION” to submit a removal request. We will respond to submitted requests within three business days. You may still receive separate administrative and contractual communications regarding your relationship with ShoreGroup.
Our Site and marketing automation application stores cookies on your computer or device. These cookies are used to collect information about how you interact with our Site and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this Site and other media. Should you log into our Site, we will record your user ID in a cookie file on your computer or device. Cookies do not give us access to your PII.
Information collected by cookies may include:
We use Google Analytics, which includes cookies to collect information that helps ShoreGroup manage the Site. The information generated by the cookies includes your IP address and will be transmitted to and stored by Google on its servers. Google will use this information for the purpose of evaluating your use of our Site, creating reports on Site activity, and providing other services relating to internet usage. Google may also pass this information on to third parties when required to do so by judicial or administrative process or otherwise to the extent required by law, or when such third parties process the information on Google’s behalf. By using our Site, you consent to Google processing data about your visit for the purposes set out above.
If you so choose, you can opt out of Google cookies by turning them off within the preferences settings in your browser, or by downloading and installing the Google Analytics Opt-Out Browser Add-On from https://tools.google.com/dlpage/gaoptout.
ShoreGroup may use standard internet technology, such as web beacons (also called “clear GIFs” or “pixel tags”), locally stored objects (often referred to as “flash cookies”), and other similar technologies, to deliver or communicate with cookies and track usage on the Site. ShoreGroup may also include web beacons in email messages or newsletters to determine whether messages have been opened and acted upon. The information ShoreGroup obtains enables the customization of Services and measures the effectiveness of the Site and marketing.
ShoreGroup will protect PII with reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use, or modification. ShoreGroup uses the following industry-standard administrative, physical, and technical safeguards to protect PII collected from our Site:
These methodologies, unfortunately, cannot 100% guarantee that internet transmissions will be protected, secured, or not otherwise intercepted.
ShoreGroup will notify you in the event we experience a data breach involving your PII.
Contact Us to request changes to your PII, be removed from our contact list, ask questions, or report a privacy concern.
One Penn Plaza
250 West 34th Street
New York, NY 10119
Phone: +1 (212) 364-6800
We may update this Policy from time to time. If we modify our Policy, we will post the revised version here with an updated revision date. You agree to visit these pages periodically to be aware of and review any such revisions. If we make material changes to our Policy, we may also notify you by other means prior to the changes taking effect, such as by posting a notice on our Site or sending you a communication. By continuing to use our Site and Services after such revisions are in effect, you accept and agree to the revisions and to abide by them.